Shipping Policy

Order Processing Time

All orders are processed and dispatched within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Once dispatched, international delivery typically takes 7–12 business days, depending on your location and local customs processing.

Estimated total delivery time (processing + shipping): 8–14 business days.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order details. (Update this line if you offer free shipping or a flat rate instead.)

Order Tracking

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your order anytime on our Track Your Order page.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office before ordering if you're unsure.

Delays

While we aim to meet the estimated timeframes above, delays can occasionally happen due to customs processing, weather, carrier issues, or high order volume (e.g., holiday seasons). Thank you for your patience if this occurs.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to correct an address, contact us as soon as possible — once an order has shipped, changes are no longer possible.

Questions?

If you have any questions about your order or this policy, contact us at [support email] or through our Contact page.